Returns and Exchanges
Returns and exchanges must be initiated within 30-days after delivery. *
To initiate a return, please email email@example.com and include your order number and the reason for your return.
Damaged Product (if applicable)
If a product was damaged during shipping, please provide pictures of the damage in your email initiating the return or refund.
Sale and/or promotional items (if applicable)
Only regular priced items may be refunded. All items purchased at a discounted rate or during promotional sales, including holiday pop-ups are a final sale.
Exchanges (if applicable)
We will replace items if they are defective or damaged.
Shipping and Return
Shipping costs are non-refundable. You will be responsible for your own shipping costs on returned items.**
If you have any other questions please contact us at firstname.lastname@example.org
* Delivery date is defined by the date the product was delivered by delivery service. The term “initiated” is defined by the time/date stamp of the email correspondence initiating the return.
** Unless you are exchanging/returning a product that is damaged prior to arrival.